Office Manager
Elena Metlinski is a detail-oriented and highly organized Office Manager at LiveWell Care Management. Since 2021, she has been instrumental in maintaining the daily operations of the organization, with a strong focus on team support, employee coordination, and client process management. Known for her tenacity, reliability, and precision, Elena ensures that the internal systems and workflows function smoothly and efficiently. She serves as a key resource for team members, assisting with onboarding, compliance, time entry, scheduling support, and ongoing administrative needs. Elena plays a central role in guiding new team members through internal systems and ensuring they stay current with documentation and licensing requirements. Prior to joining LiveWell, Elena worked as a Staffing Manager at Home Care Assistance, where she honed her skills in scheduling, caregiver coordination, and HR systems. Her background also includes experience in human resources, legal support, and claims analysis, bringing a strong foundation in administrative compliance and operations.
She earned a Bachelor of Science in Law from Moldova State University and an Associate of Science in Social and Behavioral Sciences from College of Marin. With a deep commitment to supporting her team and delivering reliable operational leadership, Elena is a steady force behind the scenes at LiveWell.
According to the Aging Life Care® Association website, An Aging Life Care Professional, also known as a geriatric care manager, is a health and human services specialist who acts as a guide and advocate for families who are caring for older relatives or disabled adults. The Aging Life Care Professionals® is educated and experienced in any of several fields related to Aging Life Care / care management, including, but not limited to counseling, gerontology, mental health, nursing, occupational therapy, physical therapy, psychology, or social work; with a specialized focus on issues related to aging and elder care.The Aging Life Care Professional assists clients in attaining their maximum functional potential. The individual’s independence is encouraged, while safety and security concerns are also addressed. Aging Life Care Professionals are able to address a broad range of issues related to the well-being of their client. They also have extensive knowledge about the costs, quality, and availability of resources in their communities.
Patients we accept include:
- Older adults with or without the support of nearby relatives.
- Older adults who need help with everyday tasks, but don't require nursing care.
- Patients suffering from dementia or Alzheimer's disease.
- Older adults struggling with complex medical needs.
Care Managers can be nurses, social workers, physical therapists, psychologists or other related professionals and are typically licensed in their specialty.
Our geriatric care management (GCM) services are private-pay. Medicare/insurance does not cover GCM services, and we do not accept Medicaid. Depending on individual policies, some long-term care (LTC) policies will cover the cost (in part or in whole) of GCM services. Please check with your LTC company regarding your policy prior to scheduling an appointment.
A care management client assessment is a comprehensive psychosocial tool that care managers utilize to evaluate an individual’s medical, emotional, mental and physical health in order to develop a coordinated plan to maximize overall health with aging.
Aging Life Care Association is the professional organization for professional care managers.