Care Manager
When first meeting Hailea, one can tell she has the soul of a social worker. She’ll quickly volunteer how to pronounce her name (“Hailey”) and sweetly explain, “It’s only the spelling that’s tricky.”
Armed with an undergraduate and graduate degree in social work, Hailea overlaid the book training with years of work experience in various specialties. She began providing services for inpatient and outpatient care for hospice patients. Like so many professionals working in hospice, she found it a calling and wanted to learn the ropes of this important service. She honed various positions which all had a common theme: how to help individuals and their families learn about hospice and the role it plays at one’s end-of-life.
After relocating to Houston, Hailea discovered her true calling while working in a community dedicated to serving individuals with cognitive impairments. Here, she found her purpose in working with geriatric residents, driven by a commitment to help them live purposeful and dignified lives. Her work is guided by the belief that every individual deserves respect, support, and the opportunity to thrive, regardless of age or cognitive ability. Hailea also provided and led support groups for families of those suffering from memory impairments. These groups offered vital guidance, emotional support, and practical strategies, helping participants navigate the complexities of being an individual or family member of someone experiencing cognitive decline.
Hailea graduated from Texas Tech University in Lubbock, Texas with a bachelor’s degree in social work. She obtained her master’s in social work (MSW) from Stephen F. Austin State University in Nacogdoches, Texas. Additionally, Hailea has many years on-staff in memory and assisted living communities. Her experience serves clients and their families.
According to the Aging Life Care® Association website, An Aging Life Care Professional, also known as a geriatric care manager, is a health and human services specialist who acts as a guide and advocate for families who are caring for older relatives or disabled adults. The Aging Life Care Professionals® is educated and experienced in any of several fields related to Aging Life Care / care management, including, but not limited to counseling, gerontology, mental health, nursing, occupational therapy, physical therapy, psychology, or social work; with a specialized focus on issues related to aging and elder care.The Aging Life Care Professional assists clients in attaining their maximum functional potential. The individual’s independence is encouraged, while safety and security concerns are also addressed. Aging Life Care Professionals are able to address a broad range of issues related to the well-being of their client. They also have extensive knowledge about the costs, quality, and availability of resources in their communities.
Patients we accept include:
- Older adults with or without the support of nearby relatives.
- Older adults who need help with everyday tasks, but don't require nursing care.
- Patients suffering from dementia or Alzheimer's disease.
- Older adults struggling with complex medical needs.
Care Managers can be nurses, social workers, physical therapists, psychologists or other related professionals and are typically licensed in their specialty.
Our geriatric care management (GCM) services are private-pay. Medicare/insurance does not cover GCM services, and we do not accept Medicaid. Depending on individual policies, some long-term care (LTC) policies will cover the cost (in part or in whole) of GCM services. Please check with your LTC company regarding your policy prior to scheduling an appointment.
A care management client assessment is a comprehensive psychosocial tool that care managers utilize to evaluate an individual’s medical, emotional, mental and physical health in order to develop a coordinated plan to maximize overall health with aging.
Aging Life Care Association is the professional organization for professional care managers.
