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Lorraine Cote, MBA, RN

Lorraine Cote, MBA, RN

Care Manager

Lorraine is a registered nurse who has vast experience working with older individuals.  Most of her career consists of positions focused on the needs and management of the geriatric population.

As an Adult Nurse Practitioner, she practiced in a Boston neighborhood center.  She directed hospital-based and outpatient case management programs.  As a clinician and manager at Atrius Health (Harvard Pilgrim Health Care,) she collaborated with community physician groups and health care insurance providers to improve care and services for older patients.  She also worked as a nurse and manager for two large, local Aging Services Access Points (ASAPs) agencies. Lorraine joined AZA Care Management in 2017.

Lorraine’s educational background includes an RN degree from Jeffrey Hale’s Hospital in Quebec; Adult Nurse Practitioner Certificate from Massachusetts General Hospital in Boston, MA; BSM and MBA from University of Massachusetts in Boston, MA.  She is a member of the Aging Life Care Association (ALCA).‍

LiveWell: Empowering seniors with compassionate, personalized care

Frequently Asked Questions.

What is an Aging Life Care Manager?

According to the Aging Life Care® Association website, An Aging Life Care Professional, also known as a geriatric care manager, is a health and human services specialist who acts as a guide and advocate for families who are caring for older relatives or disabled adults. The Aging Life Care Professionals® is educated and experienced in any of several fields related to Aging Life Care / care management, including, but not limited to counseling, gerontology, mental health, nursing, occupational therapy, physical therapy, psychology, or social work; with a specialized focus on issues related to aging and elder care.The Aging Life Care Professional assists clients in attaining their maximum functional potential. The individual’s independence is encouraged, while safety and security concerns are also addressed. Aging Life Care Professionals are able to address a broad range of issues related to the well-being of their client. They also have extensive knowledge about the costs, quality, and availability of resources in their communities.

Who can you accept as patients?

Patients we accept include:
​- Older adults with or without the support of nearby relatives.
​- Older adults who need help with everyday tasks, but don't require nursing care.
​- Patients suffering from dementia or Alzheimer's disease.​
- Older adults struggling with complex medical needs.

What are your credentials? Are you licensed in your professions

Care Managers can be nurses, social workers, physical therapists, psychologists or other related professionals and are typically licensed in their specialty.

Do you accept Medicare or Insurance?

Our geriatric care management (GCM) services are private-pay. Medicare/insurance does not cover GCM services, and we do not accept Medicaid. Depending on individual policies, some long-term care (LTC) policies will cover the cost (in part or in whole) of GCM services. Please check with your LTC company regarding your policy prior to scheduling an appointment.

What is a geriatric assessment?

A care management client assessment is a comprehensive psychosocial tool that care managers utilize to evaluate an individual’s medical, emotional, mental and physical health in order to develop a coordinated plan to maximize overall health with aging.

Do you have any affiliations and memberships in community organizations?

Aging Life Care Association is the professional organization for professional care managers.

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